FAQS
Frequently Asked Questions
We strive to give you the best experience possible.Click a question below to view the answer
01. Is the Bostel Workgroup CRM a software?
Yes. Our Workgroup CRM (Customer Relationship Management) is software. We refer to it as the Bostel CRM App. Our CRM App is a mobile and desktop application that helps businesses track and manage customer interactions in a single system of record. Our CRM App will record interactions in your business between your prospects and your existing customers.
02. What hardware will Bostel Workgroup CRM work on?
03. How do I get access or connect to the Bostel Workgroup CRM?
04. Is the Bostel Workgroup CRM free?
05. Is Bostel Workgroup CRM difficult to learn?
06. Is the Bostel Workgroup CRM worth it if I’ve got a smaller customer base?
07. How is the Bostel Workgroup CRM going to save me time?
08. Does the Bostel Workgroup CRM help my team work better together?
09. How can the Bostel Workgroup CRM help me make more sales?
10. Can the Bostel Workgroup CRM help me find more leads?
11. What modules does Bostel Workgroup CRM offer?
12. How can the Bostel Workgroup CRM increase sales?
13. How do I import data or contacts into the Bostel Workgroup CRM?
01. Can I have Custom Reports created with support credits?
Yes, with support credits you can have Bostel Support Staff create custom reports.
02. Can we use user support credits to help us with training?
03. Can Support Credits be use to helps down or upload recorders?
01. Do I need to get a new phone number?
No. Simply forward your lines whenever you need us, and we'll take it from there.
02. What if I’d like a new number?
03. Am I locked into a plan/contract?
04. Can you patch my calls to my cell or home phone?
05. How can I check my usage?
06. Do you offer any additional options or add-ons to live answer plans?
07. How do I get messages?
08. How do I contact you when I need to make changes to my account?
09. How do you know an incoming call is for my business?
10. How much is your service?
11. How am I billed?
12. How do I sign up?
13. How do you know about my business?
14. Will you answer the phone with my business name?
15. How do you answer our phone?
16. How does the phone get answered in Spanish and English?