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Appointment Taking​100
Business Answering Service​100
Call Center Solutions100
English/Spanish Call Center100
Franchise Answering Service​100
IT Services Support100
Online Client Access​100
Order Management​100
Social Media Accounts100
Web Chat Services100

Our consultants have 10+ years of direct experience in the English/Spanish Media Center industry with the majority of that work focused in the realm of Call Center Outsourcing. Our team provides a wide range of inbound and outbound services and our main goal is to help you obtain and maintain long-term business relationships with your clients, no matter where they are from. Christianity is in our heart and we carry a strong desire to serve you, and we as Bostel’s consultants and agents, are motivated to facilitate the direct relationship between you and your customers.

General Home Maintenance and Repairs 100
General Vehicle Maintenance and Repairs100
Lawn Care100
Pest Control100
Pet Grooming100
Real Estate100
Service Provider100
Facebook, Instagram, Twitter and other social channels - Bostel’s social media management improves and transforms customer service solutions.

Our virtual receptionists answer your phone lines in your business name. We take a message with all the details you need so you can return the call at your convenience. Get your messages by e-mail or SMS, or access them through our online portal from wherever you are.

Lead Capture

Every call is a lead, and every lead is a potential conversion. When you don't answer the phone, that lead goes to someone else. Just tell us what information you want to capture, and our virtual receptionists will make sure you don't miss out on new opportunities, day or night.

Digital Marketing

Digital marketing has so many options and strategies associated with it. Let our Digital Marketing experts help you get creative and experiment with a variety of marketing tactics on a budget. We can help you get your business the exposure to bring in new sales using the services below:

Lead Generation

In order for a sales team to continuously close sales, there must be a steady influx of quality leads. Potential clients don’t always seek out call center services. Moreover, sales teams can’t always generate leads if they’re too busy trying to close existing sales opportunities. That’s where call center lead generation services can make a difference in a sales team’s ability to convert more prospects into clients.

Order Taking

If you have products to sell, our call handling service keeps the phone lines open for your customers. And if you're selling online, a virtual receptionist can help prevent abandoned shopping carts by being there to answer the questions that are giving your customers doubts. We interface with your existing order-taking system, so you can make sales around the clock, even when your physical business location is closed.

Appointment Setting

For many businesses, from doctors offices to personal trainers to financial advisers to nail salons, your calendar is the core of your operation. Excellent appointment scheduling services can make the difference between making efficient use of your time and sitting idle when you could be generating revenue. A well-scheduled day makes the best use of one of your business's most valuable resources. Your time.

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